.call-control { flex: 1; min-height: 0; overflow: auto; padding: var(--space-7); background: var(--bg); color: var(--text); }
.call-control-heading { max-width: 1240px; margin: 0 auto var(--space-5); display: flex; align-items: flex-end; justify-content: space-between; gap: var(--space-5); }
.call-control-eyebrow { display: block; margin-bottom: var(--space-2); color: var(--accent); font-size: var(--font-caption); font-weight: var(--weight-heading); letter-spacing: .08em; text-transform: uppercase; }
.call-control-heading h1 { margin: 0; font-size: var(--font-heading); line-height: 1.2; letter-spacing: -.02em; }
.call-control-heading p { margin: var(--space-2) 0 0; color: var(--text-dim); }
.call-control-filters { max-width: 1240px; margin: 0 auto var(--space-4); display: grid; grid-template-columns: minmax(150px,.55fr) minmax(150px,.55fr) minmax(220px,1fr) auto; align-items: end; gap: var(--space-3); padding: var(--space-4); border: 1px solid var(--border); border-radius: var(--radius-card); background: var(--bg-card); }
.call-control-filters[hidden], .call-control-tabs button[hidden] { display: none; }
.call-control-filters label { min-width: 0; display: grid; gap: var(--space-2); color: var(--text-dim); font-size: var(--font-caption); font-weight: var(--weight-medium); }
.call-control-filters input, .call-control-filters select { width: 100%; min-height: var(--control-height); padding: 0 var(--space-3); border: 1px solid var(--border-control); border-radius: var(--radius-control); background: var(--input-bg); color: var(--text); font: inherit; color-scheme: inherit; }
.call-control-filters input:focus, .call-control-filters select:focus { outline: 2px solid var(--accent); outline-offset: 1px; }
.call-control-tabs { max-width: 1240px; margin: 0 auto var(--space-5); display: flex; gap: var(--space-1); overflow-x: auto; border-bottom: 1px solid var(--border); }
.call-control-tabs button { min-height: 40px; padding: 0 var(--space-4); border: 0; border-bottom: 2px solid transparent; background: transparent; color: var(--text-dim); font: inherit; font-weight: var(--weight-medium); white-space: nowrap; cursor: pointer; }
.call-control-tabs button:hover { color: var(--text); background: var(--bg-hover); }
.call-control-tabs button[aria-current="page"] { color: var(--accent); border-bottom-color: var(--accent-solid); }
#call-control-cache-status, .call-control-content { max-width: 1240px; margin-left: auto; margin-right: auto; }
.call-control-content { min-height: 420px; }
.call-control-kpis { display: grid; grid-template-columns: repeat(4,minmax(0,1fr)); gap: var(--space-3); margin-bottom: var(--space-5); }
.call-control-kpi { min-width: 0; padding: var(--space-5); border: 1px solid var(--border); border-radius: var(--radius-card); background: var(--bg-card); }
.call-control-kpi span, .call-control-kpi small { display: block; color: var(--text-dim); font-size: var(--font-caption); }
.call-control-kpi strong { display: block; margin: var(--space-2) 0 var(--space-1); font-size: var(--font-heading); font-variant-numeric: tabular-nums; }
.call-control-panels { display: grid; grid-template-columns: minmax(0,1.5fr) minmax(300px,.8fr); gap: var(--space-4); }
.call-control-panel { min-width: 0; border: 1px solid var(--border); border-radius: var(--radius-card); background: var(--bg-card); overflow: hidden; }
.call-control-panel-head { display: flex; justify-content: space-between; align-items: baseline; gap: var(--space-4); padding: var(--space-4) var(--space-5); border-bottom: 1px solid var(--border); }
.call-control-panel-head h2 { margin: 0; font-size: var(--font-section); }
.call-control-panel-head span { color: var(--text-dim); font-size: var(--font-caption); }
.call-control-table-wrap { overflow-x: auto; }
.call-control-table { width: 100%; border-collapse: collapse; font-variant-numeric: tabular-nums; }
.call-control-table th, .call-control-table td { padding: var(--space-3) var(--space-4); border-bottom: 1px solid var(--border); text-align: left; white-space: nowrap; }
.call-control-table th { color: var(--text-dim); font-size: var(--font-caption); font-weight: var(--weight-medium); }
.call-control-table tbody tr:last-child td { border-bottom: 0; }
.call-control-table tbody tr[data-action] { cursor: pointer; }
.call-control-table tbody tr[data-action]:hover { background: var(--bg-hover); }
.call-control-requests .call-control-panel-head { align-items: center; }
.call-control-requests .call-control-panel-head > div { display: grid; gap: var(--space-2); }
.call-control-request-filter { display: grid; gap: var(--space-2); color: var(--text-dim); font-size: var(--font-caption); }
.call-control-request-filter select, .call-control-provider-select { min-height: var(--control-height); padding: 0 var(--space-3); border: 1px solid var(--border-control); border-radius: var(--radius-control); background: var(--input-bg); color: var(--text); font: inherit; }
.call-control-provider-select:focus-visible { outline: 2px solid var(--accent); outline-offset: 1px; }
.call-control-request-phone { display: block; color: var(--text-dim); }
.call-control-requests-notice { margin: var(--space-4) var(--space-5); color: var(--text-dim); }
.call-control-request-description { margin-bottom: var(--space-5); }
.call-control-request-description p { white-space: pre-wrap; overflow-wrap: anywhere; line-height: 1.5; }
.call-control-request-pagination { display: flex; align-items: center; justify-content: flex-end; flex-wrap: wrap; gap: var(--space-3); padding: var(--space-4) var(--space-5); border-top: 1px solid var(--border); color: var(--text-dim); font-size: var(--font-caption); }
.call-control-result { display: inline-flex; align-items: center; min-height: 24px; padding: 0 var(--space-2); border-radius: var(--radius-pill); background: var(--bg-hover); color: var(--text-dim); font-size: var(--font-caption); }
.call-control-result[data-result="sale"] { background: var(--status-success-bg); color: var(--status-success-text); }
.call-control-result[data-result="accepted"] { background: var(--status-success-bg); color: var(--status-success-text); }
.call-control-result[data-result="failed"] { background: var(--status-error-bg); color: var(--status-error-text); }
.call-control-detail-overlay { display: none; position: fixed; inset: 0; z-index: 1000; align-items: stretch; justify-content: flex-end; background: color-mix(in srgb, var(--bg) 72%, transparent); }
.call-control-detail-card { width: min(520px,100%); height: 100%; padding: var(--space-7); overflow: auto; border-left: 1px solid var(--border); background: var(--bg-card); box-shadow: -12px 0 40px color-mix(in srgb, var(--bg) 45%, transparent); }
.call-control-detail-card > header { display: flex; align-items: flex-start; justify-content: space-between; gap: var(--space-4); padding-bottom: var(--space-5); border-bottom: 1px solid var(--border); }
.call-control-detail-card h2 { margin: 0; font-size: var(--font-heading); }
.call-control-transcript-text { white-space: pre-wrap; overflow-wrap: anywhere; line-height: 1.6; }
.call-control-transcript-segments { white-space: normal; }
.call-control-transcript-segment { padding: var(--space-4) 0; border-bottom: 1px solid var(--border); }
.call-control-transcript-segment:last-child { border-bottom: 0; }
.call-control-transcript-segment-head { display: flex; flex-wrap: wrap; gap: var(--space-3); align-items: baseline; color: var(--text-dim); font-size: var(--font-caption); }
.call-control-transcript-segment-head strong { color: var(--text); font-weight: 600; }
.call-control-transcript-segment-head time { margin-left: auto; font-variant-numeric: tabular-nums; }
.call-control-transcript-segment p { margin: var(--space-2) 0 0; white-space: pre-wrap; overflow-wrap: anywhere; }
#call-control-transcript { margin-top: var(--space-5); }
.call-control-note-form { display: grid; gap: var(--space-3); margin-block: var(--space-5); }
.call-control-periods { grid-column: 1 / -1; display: flex; flex-wrap: wrap; gap: var(--space-3); }
.call-control-detail-pagination { display: flex; flex-wrap: wrap; gap: var(--space-3); margin-top: var(--space-4); }
.call-control-crm-section { margin-block: var(--space-4); }
.call-control-crm-section > p, .call-control-crm-notice { margin: var(--space-4); color: var(--text-dim); line-height: 1.5; }
.call-control-crm-channels { display: grid; grid-template-columns: repeat(2,minmax(0,1fr)); gap: var(--space-3); padding: var(--space-4); }
.call-control-crm-list { display: grid; gap: var(--space-3); padding: var(--space-4); }
.call-control-crm-item { min-width: 0; padding: var(--space-4); border: 1px solid var(--border); border-radius: var(--radius-control); background: var(--bg-surface); overflow-wrap: anywhere; }
.call-control-crm-item > strong, .call-control-crm-item > small { display: block; }
.call-control-crm-item > small { color: var(--text-dim); margin-block: var(--space-2); }
.call-control-crm-item > p { white-space: pre-wrap; margin-block: var(--space-3); }
.call-control-crm-item > .bp-button { margin-top: var(--space-3); }
.call-control-crm-item summary { cursor: pointer; font-weight: 600; }
.call-control-crm-item summary:focus-visible { outline: 2px solid var(--accent); outline-offset: 2px; }
.call-control-crm-form { display: grid; gap: var(--space-2); margin: var(--space-4) 0; }
.call-control-crm-group { display: grid; gap: var(--space-2); padding-left: var(--space-4); border-left: 2px solid var(--border); }
.call-control-crm-pair { display: grid; grid-template-columns: minmax(0,1fr) minmax(0,1.4fr); gap: var(--space-3); }
.call-control-crm-pair dt { color: var(--text-dim); }
.call-control-crm-pair dd { margin: 0; white-space: pre-wrap; overflow-wrap: anywhere; }
.call-control-crm-change { margin-top: var(--space-3); }
.call-control-crm-change p { white-space: pre-wrap; overflow-wrap: anywhere; margin: var(--space-2) 0; }
.call-control-detail-card .call-control-state { min-height: calc(var(--space-7) * 5); }
.call-control-detail-card .call-control-panel > p { margin: var(--space-4); }
.call-control-note-form textarea, .call-control-note-editor { width: 100%; box-sizing: border-box; resize: vertical; background: var(--input-bg); color: var(--text); border: 1px solid var(--border-control); border-radius: var(--radius-input); padding: var(--space-4); font: inherit; }
.call-control-detail-grid { display: grid; grid-template-columns: repeat(2,minmax(0,1fr)); gap: var(--space-3); margin: var(--space-5) 0; }
.call-control-detail-field { min-width: 0; padding: var(--space-4); border: 1px solid var(--border); border-radius: var(--radius-control); background: var(--bg-surface); }
.call-control-detail-field span, .call-control-detail-field small { display: block; color: var(--text-dim); font-size: var(--font-caption); }
.call-control-detail-field strong { display: block; margin-top: var(--space-2); overflow-wrap: anywhere; }
.call-control-recording { display: grid; gap: var(--space-3); padding: var(--space-5); border: 1px solid var(--border); border-radius: var(--radius-card); background: var(--bg-surface); }
.call-control-recording h3 { margin: 0; font-size: var(--font-section); }
.call-control-recording audio { width: 100%; }
.call-control-recording-status { min-height: 20px; color: var(--text-dim); font-size: var(--font-caption); }
.call-control-quality-status, .call-control-quality-hint { margin: 0; color: var(--text-dim); line-height: 1.5; }
.call-control-quality[data-state="serious"] .call-control-quality-status,
.call-control-quality[data-state="uncertain-review"] .call-control-quality-status { color: var(--status-warning-text); }
.call-control-quality[data-state="failed"] .call-control-quality-status { color: var(--status-error-text); }
.call-control-quality-findings { display: grid; gap: var(--space-3); }
.call-control-quality-finding { display: grid; gap: var(--space-2); padding: var(--space-4); border: 1px solid var(--border); border-radius: var(--radius-control); background: var(--bg-card); overflow-wrap: anywhere; }
.call-control-quality-finding > strong { font-variant-numeric: tabular-nums; font-size: var(--font-caption); }
.call-control-quality-finding blockquote { margin: 0; padding-left: var(--space-4); border-left: 2px solid var(--border-control); white-space: pre-wrap; }
.call-control-quality-finding p { margin: 0; color: var(--text-dim); white-space: pre-wrap; }
.call-control-quality-hold { margin: 0; color: var(--status-warning-text); }
.call-control-quality-release-form { display: grid; gap: var(--space-3); padding: var(--space-4); border: 1px solid var(--border-control); border-radius: var(--radius-control); background: var(--bg-card); }
.call-control-quality-release-form p { margin: 0; line-height: 1.5; }
.call-control-quality-release-form label { display: grid; gap: var(--space-2); font-weight: 500; }
.call-control-quality-release-form textarea { box-sizing: border-box; width: 100%; min-height: 6em; padding: var(--space-4); resize: vertical; font: inherit; color: var(--text); background: var(--input-bg); border: 1px solid var(--border-control); border-radius: var(--radius-input); }
.call-control-quality-release-form textarea:focus-visible { outline: 2px solid var(--accent); outline-offset: 2px; }
.call-control-quality-release-actions { display: flex; flex-wrap: wrap; gap: var(--space-3); }
.call-control-quality-release-feedback { margin: 0; color: var(--status-warning-text); }
.call-control-ranking { display: grid; padding: var(--space-2) var(--space-5) var(--space-4); }
.call-control-rank { display: grid; grid-template-columns: minmax(0,1fr) auto; gap: var(--space-2) var(--space-4); padding: var(--space-3) 0; border-bottom: 1px solid var(--border); align-items: center; }
.call-control-rank-interactive { cursor: pointer; padding: var(--space-3); border-radius: var(--radius-control); transition: background-color 120ms ease; }
.call-control-rank-interactive:hover { background: var(--bg-hover, rgba(255,255,255,0.04)); }
.call-control-rank:last-child { border-bottom: 0; }
.call-control-rank small { color: var(--text-dim); }
.call-control-operator-hint { color: var(--text-dim); font-size: var(--font-caption); }
.call-control-provider-controls { display: inline-flex; align-items: center; gap: var(--space-2); flex-wrap: wrap; }
.call-control-provider-segmented { display: inline-flex; gap: 6px; padding: 3px; border: 1px solid var(--border-control); border-radius: var(--radius-control); background: var(--input-bg); }
.call-control-provider-segmented .bp-button { min-height: 32px; padding: 4px 12px; font-size: var(--font-caption); }
.call-control-provider-controls .call-control-provider-select { display: none; }
.call-control-operator-provider-panel { display: grid; gap: var(--space-3); padding: var(--space-4); }
.call-control-state { min-height: 420px; display: grid; place-content: center; justify-items: center; gap: var(--space-3); padding: var(--space-7); border: 1px solid var(--border); border-radius: var(--radius-card); background: var(--bg-card); text-align: center; }
.call-control-state strong { font-size: var(--font-section); }
.call-control-state small { max-width: 520px; color: var(--text-dim); }
.call-control-state[data-state="error"] strong { color: var(--status-error-text); }
.call-control-state[data-state="partial"] strong { color: var(--status-warning-text); }
.call-control-spinner { width: 22px; height: 22px; border: 2px solid var(--border); border-top-color: var(--accent); border-radius: 50%; animation: call-control-spin .8s linear infinite; }
@keyframes call-control-spin { to { transform: rotate(360deg); } }
@media (prefers-reduced-motion: reduce) { .call-control-spinner { animation: none; border-top-color: var(--border); } }
@media (max-width: 900px) { .call-control-kpis { grid-template-columns: repeat(2,minmax(0,1fr)); } .call-control-panels { grid-template-columns: minmax(0,1fr); } }
@media (max-width: 760px), (max-height: 560px) { .call-control { padding: var(--space-4); } .call-control-heading { align-items: flex-start; flex-direction: column; } .call-control-heading .bp-button { width: 100%; } .call-control-filters { grid-template-columns: repeat(2,minmax(0,1fr)); } .call-control-filters label:nth-child(3), .call-control-filters .bp-button { grid-column: 1 / -1; } }
@media (max-width: 480px) { .call-control-kpis { grid-template-columns: minmax(0,1fr); } .call-control-filters { grid-template-columns: minmax(0,1fr); } .call-control-filters label, .call-control-filters label:nth-child(3), .call-control-filters .bp-button { grid-column: auto; } .call-control-detail-card { padding: var(--space-5); } .call-control-detail-grid, .call-control-crm-channels, .call-control-crm-pair { grid-template-columns: minmax(0,1fr); } .call-control-requests .call-control-panel-head { align-items: stretch; flex-direction: column; } .call-control-request-filter select { width: 100%; } .call-control-rank { grid-template-columns: minmax(0,1fr); align-items: flex-start; } }